AT&T outage disrupts some 911 calls as tens of thousands lose service

United States News News

AT&T outage disrupts some 911 calls as tens of thousands lose service
United States Latest News,United States Headlines

Reports of outages spiked around 3:30 a.m. ET, reaching more than 71,000 within a few hours. AT&T says it is aware of the problem and 'working urgently to restore service.'

Reports of outages spiked around 3:30 a.m. ET, reaching more than 71,000 within a few hours. AT&T says it is aware of the problem and"working urgently to restore service."AT&T says it has restored about three-fourths of its cellphone network after tens of thousands of customers in cities across the country lost service overnight, causing frustration and concern about disruptions to 911 dispatches.

suddenly spiked from just a handful, peaking at more than 73,000 by around 8:20 a.m. ET. By late morning, however, the number of reports to the website appeared to be trending down.In a statement emailed to NPR at 11:30 a.m. ET, AT&T said:"Some of our customers are experiencing wireless service interruptions this morning. Our network teams took immediate action and so far about three-quarters of our network has been restored. We are working as quickly as possible to restore service to remaining customers."Downdetector said that Houston, Dallas, San Antonio, Chicago, Indianapolis, New York, Miami and Charlotte reported the highest number of outages., formerly Twitter, that it was"aware of an issue impacting AT&T wireless customers from making and receiving any phone calls ." "We are actively engaged and monitoring this. The San Francisco 911 center is still operational. If you are an AT&T customer and cannot get through to 911, then please try calling from a landline. If that is not an option then please try to get ahold of a friend or family member who is a customer of a different carrier and ask them to call 911 on your behalf. Do not call or text 911 to simply test your phone service," the department said.conducted by the National Center for Health Statistics, as of 2022, nearly 71% of adults and 82% of children lived in wireless-only households. In Virginia's Prince William County, emergency services officials said early Thursday that the AT&T service outages had caused"a disruption in receiving 911 calls," according to thethat customers were"briefly unable to contact 9-1-1. There are no disruptions to our call center's ability to receive 9-1-1 calls. Service should be returning shortly." The outage did not appear to have any real impact on other providers. Verizon said its network was"operating normally." "Some customers experienced issues this morning when calling or texting with customers served by another carrier," a company statement said.

We have summarized this news so that you can read it quickly. If you are interested in the news, you can read the full text here. Read more:

NPR /  🏆 96. in US

 

United States Latest News, United States Headlines

Similar News:You can also read news stories similar to this one that we have collected from other news sources.

Art Collector Komal Shah on Her Porsche 911 and New Art Show in N.Y.CArt Collector Komal Shah on Her Porsche 911 and New Art Show in N.Y.CThe former tech executive has amassed over 300 pieces and showcases large-scale works by women in her exhibition, “Making Their Mark.
Read more »

Porsche 911 Dakar review (2024): from the deserts of Morocco to the Kielder forestPorsche 911 Dakar review (2024): from the deserts of Morocco to the Kielder forestRead CAR magazine's Porsche 911 Dakar review: we try it on the road in the UK as well as off the road in Morocco - get all the details, specs and pictures here
Read more »

New call reveals what Pammy Maye said to 911 operators before her arrestNew call reveals what Pammy Maye said to 911 operators before her arrestReporter at News 5 Cleveland
Read more »

Delta Is Using a Porsche 911 GT3 RS as a Shuttle at LAX This WeekDelta Is Using a Porsche 911 GT3 RS as a Shuttle at LAX This WeekThe exciting program runs through Monday, February 26.
Read more »

Baldwin EMA: Cellular outage could lead to delayed 911 responsesBaldwin EMA: Cellular outage could lead to delayed 911 responsesThe Baldwin County Emergency Management Agency Thursday morning warns that a cellular network outage could result in delayed 911 call responses.
Read more »

Tonight at 5:30pm: ‘Unacceptable’ level of crime in Kent amid lengthy waits for 911 callsTonight at 5:30pm: ‘Unacceptable’ level of crime in Kent amid lengthy waits for 911 calls“My big fear is that this is becoming our new normal,' Kent's police chief told KIRO 7.
Read more »



Render Time: 2026-05-10 01:47:39