Ask the MTA | Metro-North service to Penn Station, trash on subway tracks and more
Keeping the tracks free of trash is a critical part of maintaining safe and efficient service. It’s also key to improving customer satisfaction. When there’s less debris lying around, the experience is more enjoyable for everyone. That’s one of the core principles driving Transit’s newinitiative. As part of this work, we’re hiring hundreds of new station and terminal car cleaners and revamping protocols to meet industry standards.
We take the issue of track intrusions incredibly seriously, not only as a huge risk to safety but also as a daily interrupter of service. A special task force has been studying solutions since 2021 and last year came out with a list of practical recommendations to help curb these incidents.
We are also working with State and City partners to enhance mental health outreach and platform safety via additional police patrols and deployments of specialized Safety Options Support teams.
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