Ask the MTA | ADA upgrades, TrainTime App and shuttle train wraps
City. If you have a question for the MTA about subways, buses, commuter rails and more, email askthemta[@]amny.com.
New boarding areas with continuous tactile warning strips are also being installed to improve accessibility for riders with visual impairments.Q: Why do unused tickets on the MTA TrainTime App expire – despite them being digital? Arjun K., Wilton, CTFor consistency, all terms and conditions for paper tickets apply to mobile tickets on both Metro-North and the Long Island Rail Road as well. That means all one-way and round-trip fares, no matter how you pay, are valid for 60 days .
– Nate Gilbertson, Vice President, Operations Support and Organizational Resiliency, Metro-North Railroad
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