Asia-Pacific SMEs responding well to pandemic, but face challenges in digital transformation: poll
IT and collaboration solutions have been a key priority for Singapore SMEs, as 73 per cent of them said they have invested in these for remote access and/or online learning. The percentage of SMEs that have made such investments in the Americas, APAC and Europe were 72 per cent, 69 per cent and 68 per cent respectively.
The areas that Singapore SMEs cited the most often as significantly impacted by the pandemic were the abilities to meet customer demand, win new business and operate at full capacity. They cited less impact on their ability to accommodate remote work, maintain employee productivity and manage cash flow and liquidity.
The overall survey results found that 39 per cent of the 832 respondents from APAC have made moderate progress towards digital transformation, while 21 per cent have made substantial progress or completely transformed. About 19 per cent expect to have completely transformed within three years.
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