With used car prices doubling this year, more car owners than ever at the end of leases have been buying them out instead of turning them in.
But earlier this year, 7 On Your Side told you about a buyout boondoggle where dealerships overcharged customers thousands on lease buyouts.
What began with two angry car customers, quickly jumped to a total of 10 new people coming to 7 On Your Side venting virtually about dealerships demanding fees."I just felt powerless," said Nissan customer Mark Nieto."$1,885.74," said Nissan customer Gail Kappel.where we help two families get $4,300 back from their lease buyouts."So how much did you get back?" Pineda asked.
But, when Montenegro went to Rockland Nissan, his dealership jacked up the buyout price on his Rogue.His daughter Lisa questioned the higher price."They called it a dealer fee," Greenberg said.None of these phantom fees with different names were ever written on the dealer invoice. Kappel says she only found her fee in writing stuck on the wall behind her salesman.
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