Umesh Sachdev is CEO & co-founder of Uniphore, a large AI-native, multimodal enterprise-class SaaS company. He's based in Palo Alto, CA. Read Umesh Sachdev's full executive profile here.
The recent explosion of AI regarding innovation and media headlines has kept many people up at night. The related ethical considerations, implications for our daily lives and concerns are just a few of the reasons you might be tossing and turning.
These questions, along with the nagging of CEOs' advisors to mention AI on their next earnings call , are the reason CEOs from all kinds of companies are in a panic.
However, even industry giants of the past can't simply rest on their laurels. If they aren't fully committed to AI and communicating this to investors, they might be seen as"have-nots," which could weigh down their stock performance. It's a dynamic landscape, and no one is entirely immune to these market forces.
For example, this could be determining how to pilot AI in contact centers and sales departments. These employees are having many conversations on the front lines and generating a significant amount of valuable data that can be used to power AI insights. Once you have this compelling proof point, you can begin to build a realistic roadmap as to how your company can incorporate AI in other ways, taking the learnings from the initial pilot to inform your next steps.
In other words, don’t put all your AI eggs in one basket. Differentiate where you get your compute power, silicon and cloud services. Announcing these partnerships in your earnings call is almost always a win in investors’ eyes if you are spelling out how it is connected with its future potential for your company .
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