The article explores the limits of AppleCare+ coverage, highlighting a case where a MacBook Pro damaged in a car accident was deemed too damaged for repair under the warranty. It discusses Apple's policy regarding accidental damage coverage and the exclusions for extreme damage caused by external events or intentional conduct.
I have always considered the AppleCare+ warranty one of the best investments when buying a new Apple product. This coverage gives me peace of mind when using my iPhone without a case because I know Apple will replace it if I accidentally damage it. While I didn't add AppleCare+ when I bought my M1 Pro MacBook Pro, I always consider purchasing the coverage when I upgrade any of my Apple devices. However, I wasn't aware of something I am now, and I think you should be, too.
Apple's policy document is clear, as 9to5Mac's Ben Lovejoy spotted: If during the Plan Term you submit a valid claim notifying Apple that the Covered Device has failed due to accidental damage from handling resulting from an unexpected and unintentional external event , Apple will, at its discretion and subject to the service fee described below, either repair the defect using new or previously used genuine Apple parts that have been tested and pass Apple functional requirements, or...
APPLECARE+ APPLE MACBOOK PRO WARRANTY DAMAGE
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