Malfunctioning battery cases sometimes will not charge or won't charge the iPhone inside the case, according to Apple.
Apple will replace malfunctioning iPhone XS, iPhone XS Max, and iPhone XR Smart Battery Cases sold between January 2019 and October 2019 at Apple stores or other retailers.
Defective battery cases sometimes will not charge or won't charge the phone inside the case, according to Apple.Apple said on Friday that it will provide free replacements for some iPhone cases with built-in batteries because of charging problems. Customers can replace malfunctioning iPhone XS, iPhone XS Max, and iPhone XR Smart Battery Cases in any color manufactured between January 2019 and October 2019 at Apple stores or authorized Apple service providers, according to a noticeDefective battery cases sometimes will not charge or won't charge the phone inside the case, according to Apple.
Apple's battery cases cost $129 and extend the charge for an iPhone by adding an extra external battery. The cases benefit from tight integration with the iPhone operating system. For example, the amount of battery left is displayed in the notification center and lock screen, and it charges with Apple's proprietary Lightning port — the same charger the iPhone uses.
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