Apple has made its self-repair program available to customers after an announcement in 2021.
Apple has finally opened up its self-service repair program, allowing customers access to tools and manuals to service their own phones without needing to go to an Apple Store or third-party certified repair stores. This follows an announcement made in late 2021 that has spurred a series of similar moves from industry competitors such as Samsung and Google.
“The new online store offers more than 200 individual parts and tools, enabling customers who are experienced with the complexities of repairing electronic devices to complete repairs on the iPhone 12 and iPhone 13 lineups and iPhone SE , such as the display, battery, and camera. Later this year the program will also include manuals, parts, and tools to perform repairs on Mac computers with Apple silicon,” Apple shared in a press release.
Apple is not the only company to start working on allowing its customers to repair their phones at home. Samsung and Google both announced initiatives in partnership with iFixit earlier this year, with Google extending it to all Pixel phones rather than a subset. But Apple remains uniquely positioned in this market due to its long software support time scales.
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