I’m a London-based freelance journalist who specializes in all aspects of technology including reviews, investigations, comment and news. My Audible original podcast 'The Squid Scam' came out in January 2023. I have also written for The Guardian, TechRadar, The Evening Standard, New Scientist and others.
because Apple won't repair it for free. According to a new report, the company will no longer offer free screen repairs for minor cracks on Apple Watches and iPhones going forward.
Up until now, Apple had offered free screen fixes for devices with a cracked screen and no clear point of impact. Butreports that new warranty rules have been distributed to Apple Stores and authorized repair shops this week, which say that Apple is no longer covering “single hairline cracks” under the standard warranty.
Instead, Apple will process these claims as accidental damage. That, unfortunately, means iPhone and Apple Watch owners will have to pay to fix cracked displays.says that free display repairs under the standard warranty still applies to iPads and Macs. Although, as ever, it’s highly dependent on other factors like how serious the damage is, and what caused it.
It’s not clear why Apple has changed its policy, but the company will almost certainly want to push people into paying for its in-house insurance subscription plan, Apple Care Plus. This also isn't the only repair policy Apple has tinkered with recently. The company reversed its approach to paired parts in April, afterFor the uninitiated, Apple has some restrictions on how its devices are repaired, otherwise known as parts pairing.
That change is yet to come into effect, but it may be costly for the company to no longer have full control over the repair process. Removing free warranty screen fixes might be the price consumers pay for easier, DIY, repairs.Our community is about connecting people through open and thoughtful conversations. We want our readers to share their views and exchange ideas and facts in a safe space.
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