Answering the call: 911 dispatch staff numbers are increasing in Tucson

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Answering the call: 911 dispatch staff numbers are increasing in Tucson
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Adam Klepp is KGUN 9's Marana reporter. Send your story ideas to Adam at [email protected].

TUCSON, Ariz. — 911 dispatchers in Tucson receive more than 1 million calls a year, with the goal to answer 90% of them within 15 seconds.

The training takes months before they are ready to take real calls, and also because PSCD is trying to add services.

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