An Arizona homeowner who made $12,000 a month renting out her house reveals why she quit Airbnb and relies on Vrbo instead
The Arizona homeowner said the specter of a slowdown also played a part in her decision to leave the platform. Her journey using, then quitting, Airbnb
In March 2020, the Arizona homeowner planned to rent out her three-bedroom house in Scottsdale on Airbnb while she traveled around the world. Though COVID-19 restrictions and family responsibilities kept her in Arizona, the boom in domestic travel following pandemic lockdowns convinced her to keep her home on Airbnb anyway to make a little extra money.Now, however, she said Airbnb's policies on refunds and mid-stay cancellations have driven her off the platform.
One of her complaints is what she sees as Airbnb's too-lenient cancellation policies. Hosts can choose from a designed by Airbnb that range from flexible to strict. Currently, the strictest cancellation policy allows a guest to cancel between seven and 14 days before the reservation and receive a 50% refund.
The Arizona homeowner said she believes seven days' notice is too little to adequately rebook the property.
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