An Air Canada passenger who deliberately took only a carry-on to avoid luggage chaos says she was made to check the bag anyway, only for it to go missing

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An Air Canada passenger who deliberately took only a carry-on to avoid luggage chaos says she was made to check the bag anyway, only for it to go missing
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An Air Canada flier told Insider she didn't check a bag due to disruption at airports. The passenger was then made to check her carry-on, which the airline misplaced.

Luggage starts to pile up at Pearson International Airport on June 10 2022.An Air Canada flier told Insider she didn't check a bag due to disruption at airports.The woman's story is one of hundreds in the summer of 2022 amid travel chaos around the world.

Emily Maitino — who travelled with her partner from LAX to Barcelona via Air Canada on June 29 — told Insider that she was made to check the bag in in LA after being told there was no more room for carry-ons. "I'm feeling really frustrated," Maitino told Insider, adding that she had called Air Canada seven or eight times in the days after the bag went missing, but hadn't received a response.Maitino is one of many passengers who have lost their luggage on Air Canada flights recently.

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