American Airlines will guarantee that children will be seated next to an accompanying adult, according to the airline’s updated customer service plan. It’s the latest airline response to calls for better family seating policies.
The move comes alongside an announcement from the Department of Transportation about a family seating “dashboard” it plans to publish next week “to show which airlines guarantee families can sit together for free,” Secretary Pete Buttigieg said on Twitter on Tuesday. He thanked American Airlines for being the first US airline to add a family seating guarantee to its customer service plan, which was updated Tuesday.
President Joe Biden addressed the government’s efforts to curb such fees in his State of the Union address this month, touting a Junk Fee Prevention Act that would also target resort fees and concert ticket fees, among others.
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