A nationwide ground stop order issued by the FAA on Christmas Eve morning affected all American Airlines flights due to a technical issue. The issue lasted for about an hour, causing disruptions for millions of travelers during the holiday season.
A 'technical issue' on Christmas Eve morning temporarily grounded all American Airlines flights nationwide as millions travel for the holiday season. American flights were cleared to fly by the Federal Aviation Administration about one hour after a national ground stop order was issued by federal regulators. Just before 7 a.m. Eastern time, the FAA ordered all American Airlines flights grounded in the U.S. at the airline’s request.
At the time, American Airlines said in a statement to FOX Television Stations that its teams were 'working to resolve the issue as quickly as possible, and we apologize to our customers for the inconvenience.' The ground stop lasted exactly one hour, according to the time stamps on the FAA's orders. American did not clarify what the technical issue was that grounded the flights.The issue came as millions of travelers were expected to fly over the next 10 days. The Transportation Security Administration expects to screen 40 million passengers over the holidays and through January 2.Many flights during the holidays are sold out, which makes cancellations even more disruptive than during slower periods. Even with just a brief outage, the cancellations have a cascading effect that can take days to clear up.Travelers can check their flight status on the American Airlines website.In December 2022, Southwest Airlines stranded 2 million travelers, and Delta Air Lines suffered a smaller but significant meltdown after a worldwide technology outage in July caused by a faulty software update from cybersecurity company CrowdStrike.Southwest was ordered to pay a $35 million fine as part of a $140 million settlement to resolve a federal investigation into the Christmas debacle of 2022.Excluding the settlement, the nation’s fourth-biggest airline by revenue said the meltdown cost it more than $1.1 billion in refunds and reimbursements, extra costs and lost ticket sales over several months
AMERICAN AIRLINES GROUND STOP TECHNICAL ISSUE HOLIDAYS TRAVEL DISRUPTIONS
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