American Airlines is extending its suspension of in-flight alcohol service until September following reports of unruly passengers aboard other airlines.
Mike Blake / Reuters file
"Flight attendants are on the front lines every day not only ensuring our customers' safety, but are also calming fears, answering questions, and enforcing policies like federally-required face masks," the memo read."Over the past week we’ve seen some of these stressors create deeply disturbing situations on board aircraft.""Over the past week we’ve seen some of these stressors create deeply disturbing situations on board aircraft," the company said in the memo.
The agency sees 100 to 150 formal cases of bad passenger behavior in a typical year. This year, unruly passengers have been fined up to $15,000 for berating or physically attacking flight attendants and distracting flight crews, including pilots, from their duties.
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