Although Oakland only represents 30 % of the population, 50 % of the call volume in Alameda County comes from the city.
An ambulance prepares to depart from the Falck Northern California/Alameda County headquarters in Hayward, Calif., on Tuesday, March 12, 2024. In a recent — and strongly worded — letter, the managers of two Bay Area cities demanded improvement from Falck, the private ambulance company tasked with responding to emergencies in Alameda County.
According to Woerner, that often creates a situation in which firefighters end up waiting on the scene 15, 20, or even 25 minutes for an ambulance to arrive, even with critically injured patients. “We’re not trying to be cowboys or do our own thing,” said Contreras. “The service just really has not been good, to be honest.”
Just six months ago, in October, the Board of Supervisors approved a two-year contract extension for Falck, which will continue providing service to Alameda County for at least the next year. “Response times are only important and influence clinical care and patient outcomes in a small fraction of cases,” spokesperson Troy Espera wrote in a statement.from the Alameda County Local Agency Formation Commission identified a series of challenges that remain, including an “antiquated business model”, and identified the “greatest challenge to providing adequate services” as the density of call volume within Oakland.Men from all over the Bay Area allegedly chatted with ‘teens’ online.
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