The FTC said Amazon 'duped millions of consumers' into signing up for Prime, in violation of federal laws.
The Federal Trade Commission is suing Amazon for what it called a years-long effort to enroll consumers into Prime without their consent and making it difficult for them to cancel the subscription. in Washington state, the FTC accused Amazon of using deceptive designs to trick"millions" of consumers into enrolling in the program. The agency also said the option to purchase items on Amazon without subscribing to Prime was more difficult in many cases.
Internally, Amazon called the process"Iliad," a reference to the ancient Greek poem about the lengthy siege of Troy during the Trojan war. Amazon didn't immediately respond to a request for comment Wednesday, but NetChoice, a tech lobbying group that counts Amazon as a member, released a statement accusing the FTC of overstepping.
Amazon has faced heightened regulatory scrutiny in recent years as it moved to expand its e-commerce dominance and dip its toes into other markets, including groceries and health care.
United States Latest News, United States Headlines
Similar News:You can also read news stories similar to this one that we have collected from other news sources.
FTC Sues Amazon For 'Deceiving' Customers Into Getting Amazon PrimeThe FTC sued Amazon on Wednesday, accusing the tech and retail giant of deceiving customers into subscribing to Amazon Prime, then convoluting the process to cancel their subscriptions.
Read more »
Amazon duped millions of consumers into enrolling in Prime, US FTC saysThe U.S. Federal Trade Commission on Wednesday accused Amazon.com of enrolling millions of consumers into its paid subscription Amazon Prime service without their consent and making it hard for them to cancel, the latest action by the agency against the ecommerce giant in recent weeks.
Read more »
FTC sues Amazon, alleging it tricked consumers into signing up for Prime | CNN BusinessThe Federal Trade Commission sued Amazon on Wednesday, alleging that the e-commerce giant has tricked millions of consumers into signing up for its Amazon Prime subscription service through deceptive user interface designs.
Read more »
FTC accuses Amazon of enrolling consumers into Prime without consent and making it hard to cancelThe Federal Trade Commission sued Amazon on Wednesday for what it called a years-long effort to enroll consumers without consent into its Prime program and making it difficult for them to cancel their subscriptions. In a complaint filed in the U.S. District Court for the Western District of Washington, the agency accused Amazon of using deceptive designs, known as “dark patterns,” to deceive consumers into enrolling in the program. It also alleged the company’s leadership slowed or rejected changes that made canceling the subscription easier. Amazon did not immediately respond to a request for comment.
Read more »
FTC Sues Amazon for Tricking ‘Millions’ Into Enrolling in PrimeThe Federal Trade Commission filed a lawsuit against Amazon Wednesday, alleging the online retail giant used “manipulative, coercive, or deceptive” practices to trick consumers into signing up for Prime.
Read more »
FTC accuses Amazon of enrolling consumers into Prime without consent and making it hard to cancelThe complaint said that consumers were sometimes presented with a button to complete their transactions - and the button didn't clearly state it was also enrolling them into Prime.
Read more »