Amazon-owned Zoox recalls 332 robotaxis after software caused lane crossings and crosswalk stops near intersections.
Amazon-owned autonomous vehicle company Zoox has announced a voluntary software recall after identifying driving behavior near intersections that could raise safety concerns, according to federal filings released Tuesday.
The recall applies to 332 driverless vehicles and involves software used by Zoox robotaxis operating on public roads.The National Highway Traffic Safety Administration said the affected vehicles may cross yellow center lines, block crosswalks, or stop in front of oncoming traffic near intersections.Zoox reported no crashes tied to the issue but acknowledged an increased risk.Zoox currently runs public robotaxi services in parts of San Francisco and Las Vegas, where it offers free rides in fully autonomous vehicles.Turning behavior reviewedZoox first detected the issue in late August after a robotaxi executed a wide right turn near an intersection. According to NHTSA documents, the vehicle crossed partially into the opposing lane and paused in front of oncoming traffic.That incident prompted a broader internal review. Zoox analyzed driving data and identified 62 cases between August 26 and December 5 where vehicles crossed lane markings unnecessarily near intersections.Some crossings were partial, while others extended fully into opposing lanes.Zoox told regulators it remained engaged with federal officials throughout the review.The company said it was in “ongoing conversations with NHTSA about the frequency, severity, and root causes of these occurrences.”A Zoox spokesperson said the company identified driving actions that did not align with its internal safety standards.In certain cases, robotaxis stopped inside crosswalks to avoid blocking intersections at red lights. In other situations, vehicles completed turns too late, resulting in wide maneuvers.Software fixes appliedZoox said it resolved the problem through software updates issued on November 7 and again in mid-December.The recall documents those updates rather than requiring physical vehicle repairs.“We have successfully identified and deployed targeted software improvements to address the root causes of these incidents,” the company said.“Today, we’re submitting a voluntary software recall because transparency and safety is foundational to Zoox, and we want to be open with the public and regulators about how we are constantly refining and improving our technology.”The recall covers Zoox vehicles that operated on public roads between March 13 and December 18.The company said the updated software prevents the behaviors identified during the review.The latest recall adds to a growing list of software fixes Zoox has issued this year.In March, the company recalled vehicles after reports of unexpected hard braking.That action followed two incidents where motorcyclists struck the rear of Zoox vehicles.Zoox also issued recalls in May to improve how its system predicts the movement of pedestrians and other road users.One update followed an April crash involving an unoccupied robotaxi and a passenger vehicle in Las Vegas.Federal regulators have recently closed several probes involving Zoox.The NHTSA ended a braking investigation in April and certified Zoox vehicles for demonstration use in August, closing a separate compliance probe that began in 2022.Other autonomous vehicle developers face similar scrutiny.Alphabet-owned Waymo recently recalled vehicles after Texas officials reported illegal school bus passings.The NHTSA opened an investigation into that matter in October.As autonomous services expand, regulators continue to monitor software performance closely, especially in complex urban traffic environments.
Autonomous Vehicles Car Recall NHTSA Robotaxis Self-Driving Cars Software Recall Zoox
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