Amazon Delays New Alexa Again, Beta Users Unimpressed

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Amazon Delays New Alexa Again, Beta Users Unimpressed
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Amazon's revamped Alexa, expected to be a smarter and more capable AI-powered voice assistant, has been delayed until 2025. Beta testers have reported slow, stiff responses and issues with smart home integrations.

In the week's least surprising news, Amazon ’s reinvention of its Alexa voice assistant has reportedly fallen even further behind. According to Bloomberg, the launch of a new Alexa — billed as a smarter, more capable AI-powered voice assistant — has been pushed back. Again. A person familiar with the matter said Alexa AI teams were recently told that their target deadline had been moved into 2025.

The revamped voice assistant, first announced last September, was expected to arrive this year, toting ChatGPT-style intelligence and more natural, conversational interactions. But earlier this summer, Fortune reported that the new Alexa might never be ready. Then, for the first time in half a decade, fall came and went without a big splashy Amazon event, and the rumors appeared to be true. 'It seems we can’t have a smarter Alexa and a more capable Alexa.' As further evidence that the company is retrenching, Amazon has cut off access to the beta of the new Alexa. You used to be able to request access by saying, “Alexa, let’s chat” to an Echo device. Now, the assistant responds with, “Let's Chat is no longer available. For now, you can ask me questions or do things like set a timer, play music, turn on a connected light, and more.” Bloomberg’s sources say those beta users who did get to chat have been unimpressed (I requested access several times but with no luck). Responses were slow, sounded stiff, and weren’t “all that useful,” they said. Plus, the new Alexa messes up smart home integrations, hallucinates, and apparently tries to show off. Bloomberg reports: >One tester says the ongoing hallucinations aren’t always wrong, just uncalled for, as if Alexa is trying to show off its newfound prowess. For instance, before, if you asked Alexa what halftime show Justin Timberlake and Janet Jackson performed at, it might say the 2004 Super Bowl. Now, it’s just as likely to give a long-winded addendum about the infamous wardrobe malfunctio

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