All Phoenix firefighters retrained after woman’s death blamed on ‘refusal’ to bring ambulance

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All Phoenix firefighters retrained after woman’s death blamed on ‘refusal’ to bring ambulance
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Nine months later, the Phoenix Fire Department tells ABC15 that all firefighters have gone through mandatory training on Arizona state law prohibiting the denial of ambulances and the requirement for EMS crews.

PHOENIX — Nearly two years after Bruce Sandberg’s wife asked him to put up Christmas lights inside their North Valley home, he won’t take them down.

Francesca, 53, was recovering from COVID-19 when she took a turn for the worse on the morning of December 31, 2021. Bruce said she had trouble breathing and heart palpitations.Only a fire truck came. Instead, Francesca went unconscious in Bruce’s truck during the drive, and the emergency room staff was unable to revive her.As the ABC15 Investigators followed Bruce's story for more than a year, dozens of other people told ABC15 they had similar complaints. They claimed local fire departments - usually Phoenix’s - responded to 911 calls in their fire trucks.

Bruce settled his wrongful death lawsuit against the city of Phoenix for $1.65 million, without the city admitting any fault.

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