The footage, which went viral online, showed the handlers throwing, kicking, and slamming passengers’ luggage onto a conveyor belt.
showed the handlers throwing, kicking, and slamming passengers’ luggage onto a conveyor belt.One man was shown laughing while another man lifted a bag above his head, hurling it down towards the belt with force.
“An urgent investigation was undertaken into the recent behavior of two team members at Melbourne Airport who were handling customer luggage in an unacceptable manner. As a result of that investigation, these individuals are no longer employed by Swissport,” a spokesman confirmed to news.com.au.TikTok/rexross79
“Our 3,000-strong team across the network works hard to ensure these standards are upheld, and it is important that when those standards are breached by a small group of individuals, that we take action.”TikTok/rexross79A Qantas spokesman described the incident as “ clearly not acceptable” after news of the footage broke, confirming an investigation of its own was underway.“How bloody sad that grown adults have no respect for people’s baggage,” one news.com.au reader said.
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