When airlines erroneously publish super cheap fares, it used to take hours to cancel them. New software allows the airlines to cancel the fares in minutes.
Katy Von Treskow, left, traveling with her 5-year-old daughter Madeline Von Treskow, uses self-check-in kiosk at Los Angeles International Airport on the day before Thanksgiving 2017. sold $16,000 business-class tickets from Da Nang in Vietnam to New York for as little as $675 round trip.Airline Tariff Publishing Co.,
ATPCO began installing the software upgrades to fix erroneous domestic fares last year and started addressing international fares in March. “The problem is less about how often it happens and more about the magnitude of the error,” said David Mark Smith, head of standards and industry relations for ATPCO, noting that word about a fare error can be spread across social media as fast as it takes to tap a keyboard button.now specialize in identifying mistakes and notifying travelers about the deals.
Among the biggest fare errors was the round-trip tickets that Hong Kong Airlines offered last year for a business-class seat from Los Angeles or San Francisco to several Asian cities for $561 — a fraction of the usual price.one-way tickets in 2013 from Minneapolis to Baton Rouge, La., for $51, and tickets from Raleigh, N.C., to Philadelphia for $35, about one-tenth the normal price. Delta honored only those tickets that were paid for before the error was discovered.
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