Marlene Lenthang is a breaking news reporter for NBC News Digital.
The Biden administration is considering new rules that would require airlines to pay passengers for significant delays within a carrier’s control. The U.S. Department of Transportation on Thursday launched a rule making process, billed as a measure to “protect passengers stranded by airlines,” that is now open for public comment.
, Canada and Brazil have consumer protections to compensate passengers and provide services of significant delays in place. “One study found that the European Union’s compensation and service requirements reduced the likelihood and duration of flight delays,” the DOT said in a news release said. Currently, airlines are required to refund passengers for canceled flights, but there are no mandates in place for delays.
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