ANA is cancelling flight tickets that were sold at bargain-basement prices last week following a currency conversion error on its Vietnam website.
Japan’s All Nippon Airways is cancelling flight tickets that were sold at bargain-basement prices last week following a currency conversion error on its Vietnam website.
“For the flights which were erroneously processed, ANA will cancel and fully refund all itineraries,” the Japanese airline said in a statement Tuesday. “ANA will notify each customer affected by the error. We sincerely apologise for the inconvenience, and appreciate your cooperation in communicating with us.”
An Amadeus spokesperson confirmed that a technical error relating to currency conversion “temporarily led, in some instances, to incorrect pricing being displayed for specific cabin classes for ANA.”Eagle-eyed travellers snapped up heavily discounted tickets in the fanciest cabins on All Nippon Airways after the blunder, with one paying just $US890 for flights in first class all the way from Jakarta to the Caribbean via Tokyo and New York, and back again.
Johnny Wong, who works in the airline industry, said he booked a return ticket on business class from Jakarta to Honolulu via Tokyo’s Narita Airport for 13 million dong .
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