Steven Kawasumi, Product Leader at Intuit. Read Steven Kawasumi's full executive profile here.
The dawn of artificial intelligence has catalyzed an unprecedented transformation across industries—redefining business models, operational efficiencies and customer experiences.
Today's leaders must embrace a more dynamic and agile approach. The ability to synthesize vast amounts of information quickly and pivot strategies based on real-time insights has become critical for success.We embraced a more dynamic and agile leadership model that welcomes diverse perspectives and leverages AI, and we were able to drive significant innovation at a rapid pace. Massive projects and initiatives that once took several years to complete are now able to be rolled out in months.
However, these changes did not come without their challenges. While we rewarded perseverance and grit, we also needed to emphasize open-minded thinking and a readiness to pivot if certain approaches weren't yielding the expected results. As transformative technology can swiftly alter the business landscape, these leaders remain flexible and open-minded, ready to pivot and adjust their approaches as needed. This ensures their organizations are not only responsive to change but also proactively shaping their future trajectories.Mediators in the AI ecosystem are leaders who excel at building bridges that facilitate seamless collaboration and efficiency between diverse teams and between humans and technology.
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