Ubert Eats will offer users an AI-powered chatbot that will help find restaurant deals, new eating options and reorder favorite items.
-powered chatbot to help users find restaurant deals, reorder favorites and explore new restaurants.
Uber’s chatbot will be powered using Google’s PaLM2 LLM which will have access to the company’s over 900,000 merchants, according to In addition to the chatbot assistant, Uber Eats will also be offering customers a chance to use different forms of payment such as Supplemental Nutrition Assistance Program benefits or EBT beginning in 2024. Uber Eats also plans to roll out a dedicated section in the app that shows all promotional offers called "Sales Aisle" next year.
Utilizing AI-powered tools to create better user experiences for customers has been growing in popularity for the last few years. Uber Eats joins a long list of companies that have already jumped on the AI bandwagon, including Instacart with its
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