Dr. Chatbot will see you now
smart. But if our current, broken healthcare system makes it impossible for humans to take care of one another, maybe fake taking-care will save real lives. An artificially intelligent assistant may not beSpecialized AI systems — not dumb chatbots — are already pretty good at diagnostics. They're highly trained to detect one thing, like a tumor or sepsis, using specific test results as input. But they're expensive and hard to build.
Well, you know who's very good at robotic things? Robots! Recently a team of researchers from Harvard showed dozens of descriptions of health problems to three groups: physicians, people with no medical training, and ChatGPT. They asked everyone to diagnose the illness, and then for triage recommendations.
That seems like a likely scenario. Highly trained chatbots will work in tandem with physicians, nurses, and physician assistants to deliver more empathetic and more complete answers to people who need care. As Ayers' team wrote in 2019, people are so desperate for medical help that theyto the subreddit r/STD in hopes of getting an accurate diagnosis. That is just sad beyond belief, and a staggering indictment of our truly shitty and inhumane system of healthcare.
To make those AI-driven systems better, lots of folks — including Ayers' team — are now working on smaller language models finely tuned with medical information. ChatGPT's attraction, such as it is, is that it's a generalist drawing input from everything on the internet. But that's how biases and misinformation sneak in. Give those medical chatbots access to people's individual medical records, and they could offer more precisely directed advice.
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