John Koetsier covers emerging 'smart matter' tech, particularly robotics, AI, and consumer tech devices. He's written about the 'passive grenade' women's safety device as well as the first cell phone call by a customer. He hosts the TechFirst podcast and has written previously for VentureBeat, Business Insider and Inc.
Consumers, get ready. You’re about to get targeted, personalized, and marketed to like never before. Salesforce and Hubspot , two of the biggest marketing and customer intelligence platforms on the planet are all-in on agents, and their goal is to make selling to all of us easier, faster, and better while using less human work and energy than ever before.
So two of the biggest customer engagement platforms on the planet are agreed: the future is agents. It’s all part of the. In other words: will AI agents be something friendly and good, or something scary and dangerous? Both make yesterday’s notoriously awful website chatbots look like a Model T Ford in comparison with a Formula 1 race car.
Hubspot Salesforce Dreamforce Inbound AI AI Agents Generative AI
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