After Delivery Pivot, Big-Name Restaurants Decide It’s Better Just to Close

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After Delivery Pivot, Big-Name Restaurants Decide It’s Better Just to Close
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After a quick pivot to delivery, many big-name restaurants are now opting to cease operations entirely due to safety fears

that the restaurant’s last day of service will be April 3. At suburban Detroit’s Eli Tea, Elias Majid made the tough decision to close his shop thanks in part to “customers not respecting distance,” he tells Eater. “One lady came in visibly sweating and coughing.” From a financial perspective, Majid had been doing well, as had many of the restaurant owners interviewed for this story. But it’s public health they’re more concerned about now.

Business was “hugely successful,” Sperling says, and the revenue sustainable enough to allow Botanica to stay open indefinitely. And yet, on March 20, she and Fifferon Instagram that they were closing to “regroup, restock & do a precautionary quarantine.” Ultimately, “until we better understand how to operate in a way that truly feels safe — if that’s even possible — we didn’t feel it was fair to put our employees at risk,” Sperling says., other operators echoed that sentiment.

“What I wish is that there would be rapid training and mobilization within the Health Department, to send a free consultant to any operation that wants to stay open at all, to come into their facility and help establish best practices,” Sperling says. “Instead, what we got was an email alerting us to the safer-at-home ordinance that had been passed four days earlier. It was laughably, dismayingly useless.

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