After bullets flew, NYC subway workers kept their cool

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After bullets flew, NYC subway workers kept their cool
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When smoke bombs and bullets were unleashed on a subway full of morning commuters as it crawled toward a stop in Brooklyn, the train's driver, David Artis, couldn't hear the shots.

New York City subway train conductor Raven Haynes, who was responsible for making passenger announcements and monitoring the boarding and alighting of the train, during the recent subway attack, speaks at New York City Hall, Friday, April 15, 2022. Haynes and fellow transit workers were honored by Mayor Eric Adams for their response to Tuesday's shooting.

“Then it kicked in. Get them out,” he said Friday after he and fellow transit workers were honored by the mayor for their response to Tuesday's shooting. Adams, who appeared at the City Hall ceremony virtually because he is isolating after having tested positive for COVID-19, had the workers presented Friday with proclamations to honor them for their heroism.

“I can’t stress enough the importance of having a stoic attitude in a moment of chaos. You having a calm demeanor helps your passengers become calm, which helps them get out as safely and quickly as possible,” she said. Investigators said that in the confusion, James slipped away on the rescue train with the other passengers, exiting one station down having ditched his construction worker outfit and helmet.

Among his first contacts with law enforcement was when he was fired from his maintenance job at Bridgeway Behavioral Health Services in Elizabeth, New Jersey, where he had been a client more than 15 years ago, the organization's chief executive officer said in a statement. James was ordered jailed without bail. At the request of James’ lawyers, Magistrate Roanne Mann said she would ask for James to get “psychiatric attention.”

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