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Affirm's CEO said one piece of advice has helped him conduct layoffs empathetically: Get on the ground floor with employees.Max Levchin, the PayPal cofounder who now leads buy-now, pay-later company Affirm, said he wanted to 'run and hide' the first time he orchestrated layoffs.'I didn't know what I was doing and I was terrified of owning the responsibility that I screwed up,' he said on an episode of The Twenty Minute VC podcast uploaded on Wednesday.
'If the culture of the company is great, the blow is much softer,' he said. 'People understand that you tried with every possible strategic or tactical idea to not have to go through this.'Some business leaders have been praised for how they handled layoffs.Brian Chesky, the CEO of Airbnb, said that he called the heads of other companies to help some of the 1,900 employees who were laid off in 2020 get rehired.
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