A viral video showing how Panera's mac and cheese is made sparked disgust, but chains from Starbucks to Taco Bell use variations on the same method

Preparing dishes by heating them in plastic bags is common practice at chains including Chipotle, Starbucks, and Taco Bell.

A video of Panera employees making mac and cheese by dunking a plastic bag filled with frozen cheese and noodles in hot water went viral, sparking disgust from customers. Preparing dishes by heating them in plastic bags — in restaurants or central kitchens — is common practice at chains including Chipotle, Starbucks, and Taco Bell. The technique allows chains to cut down on employees' work, create consistent results, and avoid food poisoning.

A video of Panera employees making mac and cheese by dunking a plastic bag filled with frozen cheese and noodles in hot water went viral, sparking disgust from customers. Preparing dishes by heating them in plastic bags — in restaurants or central kitchens — is common practice at chains including Chipotle, Starbucks, and Taco Bell. The technique allows chains to cut down on employees' work, create consistent results, and avoid food poisoning.

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