I'm a recovering perfectionist, leadership & career confidence coach, speaker and Founder & CEO of The Authenticity Guide. I am a Business Insider Most Innovative Career Coach of the Year, and I’m on a mission to empower emerging leaders to thrive. I am a certified Positive Intelligence Coach, as well as a certified StandOut Strengths Assessment Coach. I hold an MBA from Duke University’s Fuqua School of Business and I live in North Carolina with my husband and labradoodle, Blue.
Transparent communication in the workplace is crucial. But for managers, what does transparent communication actually look like in practice?You don’t know the answer.
This can happen with large structural changes where the decision is still being hammered out by senior leadership.This can happen when layoffs or major changes are coming, but word from senior management is that these changes are not to be disclosed yet.This happens when you’ve gotten clarity on something and are free to disclose that information to your team.
Regardless of which of the three scenarios you find yourself in, be honest. You can use the following script with your team: I promise to be honest with you. If I don’t know the answer, I will be open and tell you that I don’t know the answer. If I know the answer but for business confidentiality reasons, I cannot tell you the answer, I will tell you that too. And lastly, if I know the answer and can tell you, I will.
Committing to this type of direct transparency will elevate your team, produce genuine relationships, uphold a dedicated practice of clear communication, instill trust and continue to attract and retain qualified talent to your company and team.
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