While the experience was undoubtedly scary, the incident serves as a reminder to check the owner's manual
A Florida woman is speaking out after an electrical short left her stuck in a smoking Rivian R1S. After approximately 45 minutes, responders learned about a manual door release and were able to free her from the vehicle. Rivian reportedly offered the customer $1,000 but, after a local television station got involved, they decided to offer a refund.
Responders reportedly didn’t see smoke, but “demobilized” the SUV and began looking for ways to get her out of the vehicle. After about 45 minutes, they discovered a manual door handle release. Rivian looked into the issue and told the station, “Our investigation … indicates a short in an electrical system caused the contained smoke issue the customer experienced.
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