'A lot to be desired': Grand Central Madison train service causes LIRR commuter headaches

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'A lot to be desired': Grand Central Madison train service causes LIRR commuter headaches
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The MTA may have launched full service for the new Grand Central Madison LIRR station, but the changes are forcing some commuters to hustle if they want to catch their connections.

Make your contribution now and help Gothamist thrive in 2023.Ken Lieber used to take the LIRR from Oceanside on Long Island directly into Atlantic Terminal to get to his teaching job in Carroll Gardens. But now, thanks to the LIRR’s new schedules that rolled out this week, he has to transfer at Jamaica station every morning.

Tracey Chavis got on a train that was experiencing service issues and left Atlantic Terminal late on her way home Tuesday afternoon. She used to take one train directly to her neighborhood, but now has to transfer at Jamaica. “We have two minutes to get all the way over to track 12, which is four tracks over,” she said. “Instead of the track being on the next platform, where we can walk to it, we actually have to run up the escalators or the steps to get to the train, which gives us about two minutes to get there before the doors close,.”“What if you have health issues? What if you have some issues that don’t allow you to move really fast?” Chavis said.

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