'A gift to scammers': Thieves are using artificial intelligence to develop new scams, improve old ones

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'A gift to scammers': Thieves are using artificial intelligence to develop new scams, improve old ones
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Criminals are using AI-powered voice-cloning technology to convince frightened relatives that loved ones are kidnapped, in jail or in some other peril

There used to be at least a few reliable red flags to help detect digital scammers: bad grammar, clumsy emails, money demands for something you never ordered.

“As much as this can be a gift to humanity,” she adds, referring to artificial intelligence, “this is going to be a gift to scammers.” In both cases, the “emergencies” were complete fabrications, with thieves suspected of using AI-powered voice-cloning technology to convince frightened relatives that loved ones truly were in peril.

The so-called “grandparent scam” has been around for a long time, playing on a real fear that a relative is in a dire situation and needs immediate help. Its hallmarks are demands for quick, untraceable payment — by cryptocurrency, cash withdrawn from ATMs or the low-tech method of gift cards. There also will be a sense of urgency, requiring the victim to pay quickly without telling anyone else.

The Identity Theft Resource Center, for one, has revised some of the advice it gives consumers in the face of artificial intelligence, quantum computing and other advanced tools.

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