911 dispatcher who scolded drowning woman won't face charges

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911 dispatcher who scolded drowning woman won't face charges
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Former 911 dispatcher cleared of wrongdoing following accusations that she mishandled a call with a drowning woman and told her to 'shut up' just moments before she died.

911 dispatcher under fire for chastising woman who later died drowning in flash flood

An internal investigation concluded that operator Donna Reneau violated policy by being rude during an August call with Debbie Stevens shortly before her death, but she did nothing that would have warranted her termination, according to the Fort Smith Police Department. Stevens' death made national news earlier this year when the department released audio of the 911 call. Stevens only had minutes to live, but Reneau appeared unconcerned and even scolded the 47-year-old woman for driving into such deep waters.

Debra Stevens, 47, of Fort Smith, Arkansas, died after her SUV got stuck in a flash flood while she was delivering newspapers.Fort Smith police got a call from Stevens, 47, at around 4:38 a.m. on the morning of Aug. 24. She had been delivering newspapers for the Southwest Times Record when her sport utility vehicle was swept away in a flood and then trapped among trees as the waters continued to rise, police said.

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