8 in 10 Singaporeans willing to pay more for essential services

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8 in 10 Singaporeans willing to pay more for essential services
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More than 70 per cent said they respect essential workers more now when asked to what extent Covid-19 has affected their views.. Read more at straitstimes.com.

Around eight in 10 Singaporeans are willing to pay more for essential services such as cleaning or security if the extra amount goes to the workers themselves.

The online survey of some 1,000 respondents aged 16 and above was carried out by Milieu Insight, a Singapore-based consumer research firm. It was done from June 5 to 8 with a nationally representative sampling across age, gender and income groups to capture how people's perceptions of essential workers have changed, if at all, against the backdrop of Covid-19, and whether they would be willing to pay these workers more.

The cleaning workforce is around 62,000-strong and the security workforce, some 48,000. These are some of the lowest paid occupations among a range of essential work. Companies should pay workers according to the number of tasks completed instead of by headcount, said 60 per cent of respondents. The more they complete, the more they can be paid.

But sociologist Chua Beng Huat said the assumption that a simple wage rise should be accompanied by higher productivity misses the point of paying a fair wage to the lowest-paid workers. "We must be prepared to value labour, even if productivity improvements are limited in the traditional sense by the nature of the job," he added.

The best approach to improve the wages of essential workers, he said, is through the PWM, where compliance is mandatory.

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