7 Steps The Founder Of Buzzy Lingerie Brand Lively Recommends, To Deal With Potential Economic Fallout

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7 Steps The Founder Of Buzzy Lingerie Brand Lively Recommends, To Deal With Potential Economic Fallout
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'Leisurée' brand Lively is among the direct-to-consumer retailers currently facing new challenges as a result of COVID-19. Founder Michelle Cordeiro Grant offers 7 tips for fellow retailers.

What it means, internally, for the team:

Takeaway: Speak the same language as your community and offer them support in creative ways, whether it be content, discounts, access, etc. Understand your cash and cash flow. The runway has drastically shifted for everyone so it's important to know what you have, and to create more of a cushion for yourself by negotiating contracts.

— people are looking for little things to make them feel good. Understand what you can offer that will make them feel good, which they can purchase without too much consideration, such as socks, a face mask, nail polish, etc. This can be tough to avoid, but beware of knee-jerk reactions, and don't swing the pendulum too far. Small tweaks and slight pivots are what will ultimately win here.

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