7 in 10 Americans are avoiding difficult conversations at work — here's how to tackle them via CNBCMakeIt
div > div.group > p:first-child"> If so, you're not alone. As many as seven in 10 U.S. employees would rather keep quiet on an important work issue than tackle it head on, according to a new study from professional coaching platform Bravely.
The study, which surveyed more than 500 full-time employees in the U.S. across various job levels and company sizes, found that the issue was present across generations and levels of seniority, with managers just as likely to admit to avoiding difficult conversations as their more junior reports. Toby Hervey, CEO of Bravely, said that could be the result of a lack of access to HR or, particularly at smaller firms, a suitable representative.
That said, the report also pointed to a reluctance among employees to call on their HR departments in times of difficulty. Just 19 percent of respondents said they would go to their HR department with an issue. "The study revealed that the same challenges have persisted over the last decade, and even nods to new compounding factors that have complicated the conversation gap over time," said Hervey.
Nevertheless, approaching difficult conversations is not only an important workplace skill, it could also be what enables your next step forward, said Sarah Sheehan, Bravely's chief customer officer, who co-founded the company with Hervey as a platform for confidential professional advice.1. Consider viewpoints beyond your own
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