I'm the CEO of Okta, a $27 billion tech company, and one big secret to our success is hitting our headcount. Here's how I track it and what I think executives need to prioritize when hiring. (by toddmckinnon)
He says executive teams need to examine hiring processes and understand timelines, budgets, and benchmarks so they're set up to meet headcount goals.
It can seem simple to manage when you're small, but collecting and using the right data from the beginning as critical input to planning will set you up to make more informed decisions as you grow. It's always hard to think about an employee leaving — especially in the early days, when every teammate feels like family — but no business is immune to turnover, and tracking attrition closely can keep operations running smoothly and position your business for growth.Staffing up evenly is another layer of complexity that can make or break a team's success.
This balancing act doubles the complications that come with hiring, but if you don't consider how one job impacts another when tracking headcount and build ratios into your models, you risk undoing critical organizational processes and slowing efficiencies across your business.Founders always have their eye on growth, but other executives may take a more conservative and budget-conscious stance.
To hit your headcount goals, work to ensure your finance, ops and recruiting teams use data to plan in advance of when you need the hires to start. Remove unnecessary processes and help them understand that your talent pipeline is just as important as your sales pipeline. Building a truly diverse organization requires a massive investment from people at the top.
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