The figures have emerged amid heightened scrutiny after an elderly couple was charged $A219 for checking in for the wrong flight.
Ryanair has raked in £18bn from add-on fees over the past decade, as passengers face “eye watering” charges to book seats and stow bags.
Ryanair has long boosted its balance sheet by charging customers for “optional” services, such as speedy boarding, on-board food and drink or seats next to each other. Rival budget airlines, such as easyJet and WizzAir, have also prioritised charging customers more for add-ons in recent years. Back in 2017, the budget airline was accused of deliberately splitting up families who refused to pay extra for their seats. Ryanair denied this was the case.
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