The 3 steps every leader should take to better manage their team during COVID-19, according to a leadership expert and a Harvard Business Review author
Backstage Leadership: The Invisible Work of Highly Effective LeadersHe wrote it before the COVID-19 outbreak, but, as he told Business Insider, much of it is relevant to the world of remote working.Visit Business Insider's homepage for more storiesAs a professor of organizational behavior at business school INSEAD who has taught lessons on leadership for more than 25 years, Charles Galunic knows a thing or two about management.
In his book, Galunic writes that leaders are too focused on improving their own skills and management style. They have forgotten about their "backstage work" — understanding the culture and values of both the organization and its employees. He outlined three specific actions every leader should take to better manage their teams. Read on to find out more. During normal times, leaders must know what's going on in their team even when they're not talking to employees.
But simply knowing what's going on isn't enough — leaders must analyse and interpret their team's concerns as well as movements in the wider market, counteracting any problems before they arise and adapting their business plan if needed. Most importantly, leaders must plan time in their schedule to take action on any perceived challenges.During COVID-19, companies must take decisions quicker than usual. This gives leaders lots of power, while limiting the power of anybody not in a decision-making role. Galunic suggested leaders should, urgently, think about the right balance between a top-down and bottom-up approach.
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