Artificial Intelligence (AI) is set to improve the world for many — but others may lose out.
The artificial intelligence revolution is here, and it's already changing our lives in a wide variety of ways. From chatbots to sat-nav, AI has revolutionized the technological space — but in doing so, it may be set to take over a wide variety of jobs, particularly those involving labor-intensive manual tasks.
Customer service representativeOn the friendlier side, AI customer service agents are already a common sight on the websites of many major companies. Often in the form of chatbots, these agents offer a first line of support, before deferring to a human where needed. In the not too distant future, though, expect the AI to take over completely, walking customers through their complaints or queries from start to finish.
Website builderIn a similar vein, many of the leading website builder services today offer a fully AI-powered service, allowing you to create the page of your dreams simply by entering a few prompts. From start-ups to sole traders and all the way to big business, there’s no need to fiddle around with templates — simply tell the platform what you’re after, and a personalized website will be yours to customize or publish in moments.
ReceptionistSigning in for an appointment or a meeting is another job that many believe can easily be done by AI platforms. Rather than needing to bother or distract a human from their job, simply check in on a display screen, with your visitor’s badge or meeting confirmation registered in seconds — allowing you to get on with your day.
StatisticianAnother area which relies on quickly spotting trends and patterns among huge tranches of data, the statistics field could be quickly swamped by AI platforms. Whether it is at a business level, where companies could look to spot potential growth opportunities or risky situations, all the way down to the sports stats used by commentators and fans alike, AI can quickly come up with the figures needed.
Cybersecurity analystKeeping track of potential security risks is another task that could be easily handled by AI, which will be able to continuously monitor multiple data fields and sensors to spot issues or threats before they take hold. Once detected, the systems would hopefully be able to take proactive action to lock down valuable data or company platforms, while alerting human agents and managers to ensure everything remains protected.
Jobs AI could createAI expert/consultantFirst, and perhaps most obviously, will be an increase in roles for people looking to advise businesses exactly what kind of AI they should be utilizing. Simply grabbing as many AI tools and services as possible may have a tremendously destabilizing effect on a business, so having an expert who is able to outline the exact benefits and risks of specific technologies will become increasingly important for companies of all sizes.
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