20 Questions To Ask A SaaS Vendor (And What The Answers Should Be)

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20 Questions To Ask A SaaS Vendor (And What The Answers Should Be)
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When business leaders are in the market for a new software as a service solution, it can be tempting to quickly sign up with a provider that looks promising so they can start leveraging the benefits. But it’s essential to first ask a series of important questions—and it’s also essential that the potential SaaS vendor can give satisfactory answers.

Ukrainian Troops Recovered One Of Their Damaged Strv 122 Tanks—In Time For The Tank To Meet The President Ask about the security of the data and the certifications they hold. Unfortunately, there are no “good” answers , but you should expect a detailed, professional and mature answer. Also, ask which other enterprises use their services. More customers from regulated industries increase the likelihood the vendor follows professional security practices. -

Always ask for an existing, active customer reference, and press the vendor with these questions: “Can I talk to them? Who will it be? When can I speak with them?” The vendor’s eagerness to deliver a positive response to these three questions—and the currency of the reference itself—will tell you all you need to know. -

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