Isabel Tristan spent three years trying to get answers from the City of Brookshire after paying $75 for a commemorative brick to honor her grandfather — a brick that was never installed. Isabel Tristan purchased the brick through a city program, expecting it to be placed near the downtown amphitheater.
After Isabel Tristan waited 3 years for a monument to honor her grandfather, 2 Helps You showed up with a solutionTristan purchased the brick through a city program, expecting it to be placed near the downtown amphitheater.
When nothing was installed, she contacted the city on multiple occasions to ask about the status of her brick.
“I think it’s the principle,” Tristan said. “You sold this brick for $75. It’s never been laid. I don’t know if it even exists.
” In situations like this, Tristan did everything right. She sent registered letters and made phone calls.
Then, last month, she emailed us. We showed up a few days later. Following KPRC 2’s initial report, the mayor of Brookshire reached out directly to Tristan with a resolution.
“I got a call from the mayor,” Tristan said. “He said he was returning my $75 and was giving me a complimentary brick. ” On Tuesday, we accompanied Tristan to Brookshire City Hall, where she received her refund check in person.
“I feel good. I am pleased that the mayor and the City of Brookshire did the right thing,” Tristan said.
“This is my hometown. These are my people, and I’m just thankful that he did the right thing. ”“Y’all are awesome. Y’all are awesome.
Thank you so much. ” This story originated from an email sent to 2 Helps You. We are always listening. If you’ve done your part and still can’t get action, we don’t mind lending a hand.
Journalistic bulldog focused on accountability and how government is spending your dollars. Husband to Wonder Woman, father to a pitcher and two Cavapoos. Prefers queso over salsa. Who is Randy Bresnik?
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