The future is here, and it’s fueled by artificial intelligence. Read on to find out the top 15 real-world applications of AI that are redefining industries and impacting our daily lives in 2023.
In the customer service realm, AI-powered virtual assistants and chatbots have streamlined and improved support by providing instant, 24/7 answers to customer queries. Call center automation has increased productivity, while sentiment analysis allows businesses to better understand customer emotions and tailor their responses accordingly.
With AI, financial institutions can more accurately assess risk, so they can improve loan decisions and investment strategies. Manufacturing companies are using digital twins to create virtual replicas of physical items, processes or systems. These digital representations enable manufacturers to simulate, monitor and optimize the performance of their production lines in real time.On the roads, self-driving cars and trucks are set to minimize human error and improve safety, and intelligent traffic management systems can help reduce congestion.
Retailers are also integrating visual search technologies into their online stores, so customers can find products by uploading images instead of relying on text-based queries. These types of AI-powered visual search engines can analyze the features of the uploaded image and provide a list of similar products available for purchase.
Artificial intelligence has started to play a critical role in supporting diversity and inclusion initiatives within organizations. HR departments can use algorithms to assess job postings and recruitment materials for potential bias, so their companies can create more inclusive hiring processes that attract a diverse pool of candidates.
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